In moments of panic, knowing how to speak clearly can be just as important as knowing who to call. This collection highlights ...

Had an elderly lady in SC low country call and she was afraid someone had put a “root” on her, kinda like voodoo. Some white powder like flour had appeared on her porch and she didn’t know what to do.

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a nationwide staffing and funding crisis. Across the country, emergency call ...

DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

When you dial 911, every word you say matters. The line is designed to connect you with help in life-threatening situations, yet a staggering amount of calls aren't emergencies at all. In some cities, ...