The conversation doesn’t start when you speak. It starts before that. Learn how leaders use pre-communication to earn attention and drive engagement. When you need to have an important conversation, ...

Since my tips to improve your writing in two minutes were so popular, I thought I'd share some similar tips to improve your next conversation. Following are the simplest tips I can give you to ask ...

If you work with other people, it is only a matter of time until there is some form of interpersonal dissatisfaction, dysfunction, or conflict. These problems are rarely effectively resolved without ...

When you need to have an important conversation, pre-communication is essential. Distributing an agenda and clear objectives ahead of time increases participants’ motivation and preparedness. The ...