For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...

Increasingly, companies face a significant dilemma when trying to transform to the quickly evolving new operating models for services. Companies buying services delivered in the new models encounter ...

While many “front-to-back systems” promise seamless integration, few are truly built as one platform. Learn how Bloomberg's ...

When undergoing an IT operating model transformation, focus on three key areas to ensure success: process, governance and culture. The quest for customer obsession is arduous — littered with obstacles ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. IT operating models are in transition with ...

Third-party service providers and their clients face a new reality for 2021. Enterprises now have a new set of options that arise from the new digital technologies and associated operating models.

Everyone is looking to AI to unlock the next phase of growth, yet across organisations, growth is stalling. Not because there is a lack of data. Not because the technology is not working, because ...

Creativity has never been in higher demand, yet agency margins are collapsing. An industry built on the promise of differentiation risks drifting into a sea of sameness, squeezed by automation, ...

Solutions is pleased to announce several important appointments that further strengthen the company's global operating model, ...