Shake Shack is focused on a tech overhaul that brings AI to the forefront of the customer experience and an internal strategy ...

“Put More Butts in Seats” by Tommy, Doug and David Engel [$19.99, 123 pages, Xlibris Corp., 2009] features a good amount of well-thought-out, pragmaticadvice on how to differentiate a restaurant from ...

At a time when restaurant operators are already under pressure from labor costs, menu volatility, insurance, and ...