That's certainly true. But think of the situation from your customers' and prospects' perspective. They're slammed with probably more than 100 business emails every day, and most of those are tossed ...

One of the most important skills of any job, regardless of industry, experience level, technicality, or location, is the ability to write a clear email. There are many aids out there to help you with ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

Emails are one of the most common forms of communication these days, especially in business. Whether you’re sending correspondence about a job prospect, a business recommendation, or some other ...

I was talking to my friend Sarah the other day, and she pointed something out that has been on my mind for a while. She launched her start-up a few years ago, and while it was a tight team for the ...

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You reviewed your resume, ensuring it was accurate and professionally presented. You wrote an incredible cover letter and jumped through every other job application hoop. Then the weeks tick by, and ...

The email is one of the most revealing documents a professional produces. It’s composed under time pressure, without an ...